Return and Refund Policy
Returns on singles are generally not accepted due to the unpredictable nature of the singles market except in cases where the items are defective, damaged, or incorrect; if you notice any discrepancies in your online order or find that the condition of the items does not match the description provided, please reach out to us for assistance.
Requests will be assessed individually in accordance with the established criteria outlined in this article. Please note that unauthorized returns are not eligible for refunds. To initiate a return, you must reach out to us within 48 hours of receiving your order and provide your order number along with the reason for the return request. Once your return has been approved, we recommend reviewing the guidelines for packing and shipping an authorized return, as these returns must be postmarked within seven calendar days from the authorization date. After we receive your authorized return, we will inspect the product to verify its condition. A full refund will be processed to your original payment method, minus any applicable shipping fees, or according to the terms discussed during the return authorization.
Authorized Return Instructions
We kindly request that all returns be securely packaged in the original packaging or in a similar way to ensure safe transit.
Make sure to include the Order ID number of your original order, also include the email address or account name associated with that order.
Returns Shipping Address:
10250 Spender Ave.
Ste: #2077
Las Vega NV, 89183
You are accountable for all shipping costs related to returns unless a different arrangement is made in the return authorization. Please note that if a return is lost during shipping, no refund will be processed. We strongly advise using a shipping method that provides tracking and insurance for your peace of mind. Additionally, any cards sent back must arrive in the same condition as they were received. Should any returned cards be in a diminished state, we will reach out to you before proceeding with the authorized return.